Patient Information / Appointment Information
Appointment information
We look forward to welcoming you to our practice. Please feel free to call us and we will answer any questions you have.
Practice hours
Our practice hours are from 8.30am to 4 pm Monday to Friday. All appointments can be made by contacting our practice on (02) 4721 4434. When making your appointment please specify your preferred practice location.
When you come for your appointments, please remember to bring the following with you:
- A referral from your GP.
- Your Medicare Card and Health Fund Membership Details.
- If your consultation is part of a Work Cover related claim, Please bring all the details of your claim, case manager details and work cover insurance company details and address.
- Any relevant x-rays, CT scan, MRI scan or ultrasound.
- List of your current medications and their dosages.
Very often during the course of your evaluation or treatment for an orthopedic condition we will require x-rays to determine the cause of a problem or to evaluate your progress.
To cancel an appointment
Telephone the office during business hours. Please cancel at least 1 day ahead so that your appointment time can be allocated to another patient who is seeking treatment.
We recognise that your time is valuable, and we make every effort to run on time. Occasionally emergencies or patients require a little more time, and these cause scheduling delays beyond our control. We apologise if we keep you waiting.
Payment Methods
Payment is required at time of consultation. Payment methods accepted are Cash or Eftpos or Credit Card with no surcharge. (we accept all major credit cards except Amex).
Do you treat Workers Compensation and Third Party patients?
We are happy to see all Workers Compensation and Third Party claim patients, however, if you would like you insurer to be billed directly you must provide an acceptance of liability for your specialist consultation letter from you insurer at the time of your first consultation. Otherwise the full fee is payable on the day of consultation.
